“It’s clear from our research findings that consumer data is valuable and highly sought after by cybercriminals as well as very difficult for organizations to protect,” said Eve Maler, VP of Innovation and Emerging Technology of ForgeRock. “Organizations can protect consumer data by implementing a strong customer identity management program. Every industry has incentives to avoid brand damage and costly breaches, and so organizations must use modern techniques of identity and access management to secure their infrastructure, from servers in the data center to client applications and smart devices at the edge.”
The report also found:
- Almost half (48 percent) of all consumer data breaches happened in the healthcare sector, four times as many in any other sector.
- Financial services and government were the second and third most victimized industries, collectively comprising 20 percent of all breaches.
- Although the number of breach incidents in financial services was down 20 percent in Q1 2019, compared to Q1 2018, more than 26.9 million consumer records were compromised in the Q1 2019 breaches alone, which is a 78,900 percent increase over Q1 2018.
- Date of birth and/or Social Security Numbers were the most frequently compromised type of PII in 2018, with 54 percent of breaches exposing this data.
- Name and physical address (49 percent) and personal health information (46 percent) were the second and third most commonly compromised type of PII in 2018.